Although the specifics of the incident are yet unknown, an ICC statement said that the ACA has taken "swift action" to address the issue with the player responsible, and with "appropriate disciplinary sanctions" imposed on the player according to the ACA's disciplinary processes.

Following the incident, the ICC conducted a conciliation process between the ACA and the ICA to find a consensual resolution, according to the ICC's Anti-Discrimination Code. The process was conducted confidentially by Paul Mortimer, an independent expert in the area of anti-discrimination and race relations.